Total Vehicle Solutions

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Privacy Policy


This Privacy Policy, together with our terms of use, provides an explanation as to what happens to any personal data that you provide to us, or that we collect from you.


We do update this Policy from time to time so please do review this Policy regularly.

In operating our business we may collect and process the following data about you:

  1. Information that you provide by filling in forms on our rental agreements and contract hire forms, such as private address, telephone numbers and driving licence details, banking information and card payment details.
  2. Information provided to us when you communicate with us for any reason
  3. Any information for the purpose of credit control management purposes 

Use of Your Information 

The information that we collect and store relating to you is primarily used to enable us to provide our services to you.  In addition, we may use the information for the following purposes:

  1. To provide you with the services that we provide for Hire, Contract Hire and additonal services that we provide
  2. To meet insurance and legal obligations 

Storing Your Personal Data

We will take all reasonable steps to make sure that your data is treated securely and in agreement with this Privacy Policy. 

Bank and card payment details will be destroyed after a short period after hire and will be treated securely until destroyed.

We may also disclose your personal information to third parties:

  1. Where we are legally required to disclose your information.
  2. To assist fraud protection and minimise credit risk.

Third Party Links

You may find links to third party websites on our website. These websites should have their own privacy policies which you should check. We do not accept any responsibility or liability for their policies whatsoever as we have no control over them.

Access To Information

The Data Protection Act 1998 gives you the right to access the information that we hold about you. Please note that any demand for access may be subject to payment of a fee of £20 which covers our costs in providing you with the information requested.  Should you wish to receive details that we hold about you please contact us using the contact details below.

Contacting Us

We welcome any queries, comments or requests you may have regarding this Privacy Policy.  Please do not hesitate to contact us.